Windows 11: The problems have already started

The update requires a 64-bit 1GHz processor, 4GB of RAM and 64GB of disk space, a DirectX 12 compatible graphics card and support for TPM 2.0 - the latter is the big problem.

The Trusted Platform Module (TPM) is a chip integrated into the motherboard of a computer to ensure the integrity of the operating system's security. This module stores encryption keys, user identities, and is the first line of defense against many cyberattacks. Windows 11 requires the most advanced version of this module, TPM 2.0. The problem is that not all computers come equipped with TPM 2.0 out of the box since it was released in 2014.

According to Pplware, "The problem affects even many PCs from the Surface line, manufactured by Microsoft itself and launched only two or three years ago. This is the case of one of the most ambitious models in Microsoft's catalog, the huge Surface Studio 2. This machine is aimed at designers and creatives, with a massive 28-inch touchscreen where you can draw accurately thanks to the help of the Surface Pen digital stylus. This powerful machine was put on sale in 2018 at a price around $3,500. Its users, however, will have to live in the limbo of Windows 10 (which will continue to receive updates and support until 2025), despite the fact that the machine has more than enough power to install the new version of the operating system."

This problem is causing many users who have a recent PC that is even compatible with the new specifications to encounter an incompatibility warning when using the tool that Microsoft has made available to the public to check whether their computer accepts the update.

Digiplanet has the solution for this situation! Until 2025, Windows 10 will continue to work, so you can bet on a Refurbished computer at a more affordable price, without the need to buy a new PC just yet.

"Until the definitive closure of Windows 10, other solutions will certainly arise besides buying a new computer. If you are looking for a laptop compatible with the new Windows, you don't need to buy a new one - there are refurbished laptops that are compatible."

If you have any questions, you can call our customer support and our technicians will be happy to help you!

Maria do Mar Sousa, 2/08/2021