Guarantee

Three year warranty

Digiplanet gives you a three year warranty on all refurbished products, with the exception of the battery, which is guaranteed for three months. The full text of the Digiplanet warranty conditions can be accessed here.

Return guarantee

In addition, the user, if not the consumer, may exercise the right of return without being required to pay any compensation, within 14 (fourteen) days from the day on which the consumer acquires physical possession of the good.

To exercise this right, the user may use the available draft here, indicating all his/her identification data, the subscribed service he/she intends to resolve and the date subscription.

The communication must be made, by letter, through the return of the acquired good, or by other suitable means and susceptible of proof within the period defined above.